FAQs

Frequently Asked Questions

1. Are Nova products made from genuine leather?
Yes, all our products are crafted using 100% genuine leather. We take pride in using premium hides and traditional techniques to ensure lasting quality and timeless character.

2. Do you offer free shipping on all products?
Absolutely. We offer free shipping across all orders—no minimums, no hidden charges.

3. How long will it take to receive my order?
Orders are usually dispatched within 3–5 business days. Delivery timelines vary by location but typically range from 7-12 working days within India. You will receive tracking details via mail as soon as your order ships.

4. How do I care for my leather product?
Our leather ages gracefully with time, but to extend its life, keep it away from excess moisture, water and direct sunlight. A gentle leather conditioner every few months helps maintain its texture and finish.

5. Are Nova products available in retail stores or other websites?
Yes, Nova is available at select premium retail stores across India.

However, this website is the only official online destination to explore and purchase our products. If you see Nova listings on any e-commerce platforms, please note that they are not uploaded or authorised by us. For authenticity or after-sales support, feel free to contact us via e-mail or DMs.

6. Do you take bulk or corporate orders?Yes, we do take bulk as well as corporate orders. To connect regarding this kindly mail us on care@novaleatherfashions.com